We offer a 7-day free trial so you can experience the full service before paying. Please read this policy before making any payment.
1. Free Trial First
Every new client gets a 7-day free trial with complete access — booking bot, dashboard, reminders, follow-ups, and patient history. No credit card or payment is required during the trial. We strongly encourage you to use the trial before purchasing.
2. One-Time Setup Fee (₹1,499)
The setup fee covers WhatsApp bot configuration, dashboard personalisation, onboarding support, and first-month technical support.
The setup fee of ₹1,499 is non-refundable once the bot has been configured and the dashboard activated. This is because the setup work has been completed.
Exception: If we are unable to complete setup due to a technical issue on our end within 7 days of payment, a full refund will be issued.
3. Monthly Subscription
- Monthly fees are charged in advance at the start of each billing cycle.
- Paid monthly fees are non-refundable once the billing cycle has started.
- You can cancel anytime — service continues until the end of the paid period, with no further charges. No cancellation penalties.
4. Eligible Refund Scenarios
- Double payment: Duplicate charges due to payment errors will be refunded in full.
- Setup failure: If we cannot complete setup within 7 days of payment through no fault of yours.
- Extended outage: If the service is completely unavailable for more than 7 consecutive days in a paid month due to our fault, a pro-rated credit may be applied.
5. How to Request a Refund
Contact us within 7 days of the issue with your clinic name, payment date, amount, and reason:
- WhatsApp: +91 81086 64169
- Email: ap14031999@gmail.com
We will respond within 2 business days.
6. Refund Processing
Approved refunds are processed within 5–7 business days to the original payment method.
7. Referral Credits
Referral bonuses (1 free month per referred clinic) are applied as account credits and are non-transferable and non-cashable. They can only offset future monthly subscription fees.
8. Changes to This Policy
We reserve the right to modify this policy with 14 days' notice. Changes will not affect subscriptions already active at the time of the change.